Who runs Sendone?
You can find me here!
How do you use my Gmail account?
The only thing we use your Gmail account for is to send mail through the official Gmail API. No other actions.
When do my sends reset/when does my usage reset?
It resets on the first of every month at 12AM EST.
What happens if a recipient's email address is invalid?
We'll retry to send the email up to three times before marking it as failed. After, you may get a notification from your email provider that the email was not delivered.
When are scheduled emails sent?
Currently, we only support sending emails at 12AM EST of the scheduled day. In the future, you'll be able to schedule by the hour.
Do you have a free trial?
Yes! We have a free 7-day trial. No credit card required.
What is my billing period?
Your billing period can be found in your account settings.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Cash App Pay, and Google Pay.
How do you process payments?
We use Stripe.
Where can I see my billing info?
Your billing information can be found in your account settings.
What is an "email send"?
An email send is an email sent to a recipient.
What email should I use for payment?
Please use the email you signed up with!